🔒 jili52 Privacy Policy

1. Introduction

jili52 ("jili52," "we," "us," or "our") operates the online gaming platform accessible at https://jili52.app (the "Platform"). We are committed to protecting the privacy and personal data of all users ("you," "Player," or "User") who access or use the Platform.

This Privacy Policy describes how jili52 collects, uses, stores, shares, and protects your personal data in connection with your use of the Platform. It also explains the rights available to you under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173, "DPA") and its Implementing Rules and Regulations, as administered by the National Privacy Commission ("NPC") of the Philippines.

This Privacy Policy should be read together with our Terms and Conditions, which are incorporated herein by reference. By registering an account or using the jili52 Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

2. Data Controller

For the purposes of the Philippine Data Privacy Act, jili52 acts as the personal information controller in respect of the personal data collected through the Platform. As data controller, jili52 determines the purposes and means of processing your personal data and is responsible for ensuring that such processing complies with applicable Philippine data protection law.

If you have any questions or concerns about how jili52 handles your personal data, or if you wish to exercise any of your rights under the DPA, you may contact our Data Protection Officer (DPO) using the contact details provided in Section 15 of this Policy.

3. Personal Data We Collect

jili52 collects the following categories of personal data in connection with your use of the Platform:

3.1 Registration & Identity Data

• Full legal name as it appears on your government-issued ID
• Date of birth (to verify you are 21 years of age or older)
• Philippine mobile number and email address
• Username and encrypted password
• Residential address in the Philippines

3.2 KYC Verification Data

• Copies of government-issued identification documents (e.g., PhilSys National ID, Philippine passport, driver's licence, SSS ID, GSIS ID, PRC ID)
• Proof of address documents (e.g., utility bills, bank statements)
• Proof of payment method ownership (e.g., GCash account screenshot, bank account details)
• Selfie or liveness verification images where required

3.3 Financial & Transaction Data

• Deposit and withdrawal transaction records including amounts, dates, and payment methods used
• GCash, PayMaya, BPI, BDO, and Metrobank account references (partial, as provided during transactions)
• Bonus and promotional credit history
• Account balance history

3.4 Gameplay & Activity Data

• Game session records including games played, wagers placed, and outcomes
• Login and logout timestamps
• Responsible gaming tool usage (deposit limits, self-exclusion requests, cooling-off periods)
• Customer support interaction records

3.5 Technical & Device Data

• IP address and approximate geolocation
• Device type, operating system, and browser information
• Cookie identifiers and session tokens
• Platform usage analytics and error logs

4. How We Collect Your Data

jili52 collects personal data through the following means:

• Directly from you: When you register an account, complete KYC verification, make a deposit or withdrawal, contact customer support, or participate in promotions.
• Automatically: Through cookies, web beacons, and similar tracking technologies when you access and navigate the Platform. See Section 8 for more details on our use of cookies.
• From third parties: From KYC verification service providers, payment processors (GCash, PayMaya, BPI, BDO, Metrobank), fraud detection services, and, where applicable, from regulatory authorities in connection with compliance obligations.

5. Legal Basis for Processing

jili52 processes your personal data on the following legal bases under the Philippine Data Privacy Act:

6. How We Use Your Personal Data

jili52 uses the personal data we collect for the following purposes:

• To create, verify, and manage your jili52 account, including processing your registration and maintaining your account profile.
• To verify your identity and age (21+) in compliance with PAGCOR regulations and Philippine law, and to conduct ongoing KYC checks as required.
• To process deposits, withdrawals, and other financial transactions on the Platform.
• To detect, investigate, and prevent fraud, money laundering, and other prohibited activities, and to report such activities to the Anti-Money Laundering Council (AMLC) and other relevant Philippine authorities where required by law.
• To provide customer support and respond to your enquiries, complaints, and responsible gaming requests.
• To administer bonuses, promotions, and loyalty programmes in accordance with their applicable terms.
• To send you transactional communications (e.g., deposit confirmations, withdrawal notifications, security alerts) via SMS or email.
• To send you marketing communications about jili52 promotions, new games, and special offers — but only where you have provided your explicit consent to receive such communications. You may withdraw your consent at any time by contacting our support team.
• To monitor and improve the performance, security, and user experience of the Platform.
• To comply with our legal and regulatory obligations under Philippine law, including record-keeping requirements.

7. Sharing Your Personal Data

jili52 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share your personal data only in the following circumstances:

7.1 Service Providers

We share personal data with trusted third-party service providers who assist us in operating the Platform, including KYC verification providers, payment processors (GCash, PayMaya, BPI, BDO, Metrobank), game software providers, cloud hosting providers, fraud detection services, and customer support platforms. These providers are contractually bound to process your data only on our instructions and in accordance with applicable data protection law.

7.2 Regulatory & Law Enforcement Authorities

We may disclose your personal data to PAGCOR, the AMLC, the National Privacy Commission, the Bureau of Internal Revenue (BIR), or other Philippine government authorities where we are required to do so by law, court order, or regulatory directive. We may also disclose data to law enforcement agencies in connection with the investigation of fraud, money laundering, or other criminal activity.

7.3 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of jili52's business, your personal data may be transferred to the acquiring entity as part of that transaction. We will notify you of any such transfer and the privacy practices of the acquiring entity before your data is transferred.

7.4 With Your Consent

We may share your personal data with third parties in other circumstances where you have given your explicit prior consent to such sharing.

8. Cookies & Tracking Technologies

jili52 uses cookies and similar tracking technologies (including web beacons and local storage) to operate and improve the Platform. The types of cookies we use include:

• Strictly Necessary Cookies: Essential for the Platform to function. These include session authentication cookies that keep you logged in and security tokens that protect against cross-site request forgery. These cookies cannot be disabled.
• Functional Cookies: Remember your preferences such as language settings, preferred payment method, and responsible gaming limits you have set.
• Analytics Cookies: Help us understand how players use the Platform, which pages are most visited, and where technical errors occur. This data is aggregated and anonymised.
• Marketing Cookies: Used to deliver relevant promotional content about jili52 to you on the Platform. These are only set where you have consented to receive marketing communications.

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the Platform. For instructions on managing cookies in your specific browser, refer to your browser's help documentation.

9. Data Retention

jili52 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods:

• Account and KYC data: Retained for a minimum of five (5) years from the date of account closure, in accordance with PAGCOR regulations and the Anti-Money Laundering Act (Republic Act No. 9160, as amended).
• Transaction records: Retained for a minimum of five (5) years from the date of each transaction, as required by Philippine financial regulations.
• Customer support records: Retained for three (3) years from the date of the last interaction.
• Marketing consent records: Retained for the duration of your account and for three (3) years following account closure or withdrawal of consent, whichever is later.
• Technical and device data: Retained for up to twelve (12) months from collection, unless required for longer periods for security or fraud investigation purposes.

Upon expiry of the applicable retention period, jili52 will securely delete or anonymise your personal data in accordance with our internal data disposal procedures.

10. Data Security

jili52 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. Our security measures include:

• SSL/TLS encryption for all data transmitted between your device and the jili52 Platform.
• Encryption of sensitive data at rest, including KYC documents and financial records.
• Role-based access controls limiting employee access to personal data on a strict need-to-know basis.
• Regular security audits, vulnerability assessments, and penetration testing conducted by independent third-party security specialists.
• Multi-factor authentication requirements for administrative access to systems containing personal data.
• Incident response procedures for detecting, reporting, and managing personal data breaches in accordance with NPC notification requirements.

While jili52 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. You are responsible for maintaining the confidentiality of your jili52 account credentials and for notifying us immediately if you suspect any unauthorised access to your account.

11. Your Rights Under the Data Privacy Act

As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights in respect of your personal data held by jili52:

• Right to be Informed: The right to be informed of how your personal data is being collected and processed, as set out in this Privacy Policy.
• Right to Access: The right to request a copy of the personal data jili52 holds about you, together with information about how it is being processed.
• Right to Rectification: The right to request correction of any inaccurate or incomplete personal data we hold about you.
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format where technically feasible.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data protection rights have been violated.

To exercise any of the above rights, please contact our Data Protection Officer using the details in Section 15. We will respond to all verified requests within thirty (30) days of receipt. We may require you to verify your identity before processing your request.

12. Children's Privacy

The jili52 Platform is strictly intended for individuals who are 21 years of age or older. jili52 does not knowingly collect personal data from persons under the age of 21. If we become aware that personal data has been collected from an individual under 21, we will take immediate steps to delete that data and close the associated account.

If you are a parent or guardian and believe that your child under the age of 21 has provided personal data to jili52, please contact us immediately at the details provided in Section 15 so that we can take appropriate action.

13. International Data Transfers

jili52 primarily stores and processes your personal data within the Philippines. However, some of our third-party service providers — including cloud infrastructure providers and game software licensors — may process data in other jurisdictions. Where personal data is transferred outside the Philippines, jili52 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under the Philippine Data Privacy Act, including through contractual data processing agreements with our service providers.

14. Updates to This Privacy Policy

jili52 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. Where changes are material, we will notify registered players via email or an in-platform notification at least seven (7) days before the updated Policy takes effect.

The "Last Updated" date at the top of this page indicates when the Policy was most recently revised. We encourage you to review this Privacy Policy periodically to stay informed about how jili52 protects your personal data. Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Privacy Policy.

15. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or jili52's handling of your personal data, please contact our Data Protection Officer through the following channels:

• Live Chat: Available 24/7 on the jili52 Platform after login.
• Support Email: [email protected]

We aim to acknowledge all privacy-related enquiries within 48 hours and to provide a substantive response within thirty (30) days. If you are not satisfied with our response, you have the right to escalate your complaint to the National Privacy Commission of the Philippines.